Occupational Health & Safety
Table of contents
- What is Occupational Health & Safety?
- Occupational Health & Safety Policy & Program (OH&S)
- Workplace Hazards
- Common Examples of Health Hazards
- Common Examples of Safety Hazards
- Recognizing Workplace Hazards
- Evaluating Hazards
- Controlling Hazards
- Common Injuries Sustained
- Duties of Employees in OH&S
- Duties of Employers in OH&S
- Right to Refuse
Employee Orientation – Central Employees
Table of Contents
- Welcome to Provincial Homecare
- Provincial Homecare Policies
- Home Support Worker Policies
- Home Support Worker Task Guidelines
- Employee Code of Conduct
- Covenant of Care
- Non-Competition Agreement
- Oath of Confidentiality
- Child/Youth/Vulnerable Adult Protection Policy
- Transportation Policy
- Credit/Debit Card Policy
- WHSCC Policy
- Workplace Violence Policy
- Working Alone Policy
Training
- Infection Control- Handwashing Procedures & Universal Precautions
- Principles of Personal Care
- Household Management & Meal Preparation
- Medication Management
- Dementia Care
- Effective Communication Skills
- Payroll & Timesheet Training
- Provincial Homecare Documents
- AlayaCare Information Sheet
- Provincial Homecare Web-Site
- Sources List
Employee Orientation – Burin Peninsula Employees
Table of Content
- Welcome to Provincial Homecare
- Provincial Homecare Policies
- Home Support Worker Policies
- Home Support Worker Task Guidelines
- Employee Code of Conduct
- Covenant of Care
- Non-Competition Agreement
- Oath of Confidentiality
- Child/Youth/Vulnerable Adult Protection Policy
- Transportation Policy
- Credit/Debit Card Policy
- WHSCC Policy
- Workplace Violence Policy
- Working Alone Policy
Training Topics
- Infection Control- Handwashing Procedures & Universal Precautions
- Principles of Personal Care
- Household Management & Meal Preparation
- Medication Management
- Dementia Care
- Effective Communication Skills
- Payroll & Time Reporting
- Provincial Homecare Web-Site
- Sources List
Ethical Decision Making Framework
Table of Contents
- What is Ethics?
- Examples of Ethical Issues/Dilemmas
- What is the IDEA Ethical Decision Making Framework?
- The 4 Steps of the IDEA Framework
- Example of an IDEA Ethical Decision- Making Worksheet
Health Information & Client Privacy
Table of Content
- Introduction
- Legislation- the Personal Health Information Act
- Principles of Provincial Homecare’s Health Information Management Policy
- The data we collect- Client
- The data we collect- Employee
- Use and Disclosure of Information
- Data Security
- Employee Role
- Breach of Confidentiality and Privacy
- Sources
- Test your Knowledge
Client Safety & Incident Reporting
Table of Content
- Introduction
- Common Homecare Client Safety Issues
- Lack of Medication Management
- Inadequate Infection Prevention & Control Measures
- Falls Prevention
- Client Abuse
- Incident Reporting
- Sources
- Test Your Knowledge
Diabetes Care
Table of Contents
- What is Diabetes?
- Type 1 Symptoms
- Type 2 Symptoms
- Knowing Blood Sugar
- Blood Sugar Meter Use
- Risk & Complications
- Sources
- Test Your Knowledge
Behaviour Disorders
Table of Contents
- What is a Behaviour Disorder?
- Types of Behaviour Disorders?
- Common Behaviors
- How are Behavior Disorders Treated?
- Autism Spectrum Disorder
- Oppositional Defiance Disorder
- Attention Deficit- Hyperactivity Disorder
- What is Behavior Management?
- Sources
- Test Your Knowledge
Mental Health Illnesses
Table of Contents
- What is Mental Illness?
- Common Mental Illnesses
- Anxiety Disorders
- Psychotic Disorders
- Mood Disorders
- Personality Disorders
- Eating Disorders
- Substance Abuse Disorders
- Test Your Knowledge
Palliative/End of Life Care
Table of Contents
- What is Palliative and End-of-Life Care?
- Improves Quality of Life
- Palliative Care at Home
- Providing Physical Comfort
- Pain
- Breathing Problems
- Skin Irritations
- Digestive Problems
- Temperature Sensitivity
- Fatigue
- Managing Mental and Emotional Needs
- Medication Administration
- Test Your Knowledge
Safe Food Preparation
Table of Contents
- What is involved with Meal Preparation for a Client
- Things to Consider when preparing meals
- Equipment & Supplies
- Safe Food Preparation Practices
- Food Safety Tips
- Test Your Knowledge
Principles of Personal Care
Medication Management
Table of Contents
- What a Home Support Worker Needs to Know
- The 2 Types Medication Management
- Independent Management of Medications by the Client
- Examples of Assisting with Medications
- HSW Responsibilities with assisting
- Safety Considerations when Assisting
- Medication Administration by the Home Support Worker
- Important Information about Delegation of Function
- What is considered a Medication Delegation of Function
- Documentation
- The “5 Rights” of Medication Administration
- Administration Routes
- General Medication Guidelines
- Medication Storage
- Observing & Reporting Medication Irregularities
- Sources
Dementia Care
A diagnosis of Dementia is life changing for both the individual with the disease and their family and loved ones.
Provincial Homecare provides services to clients with varying stages of Dementia.
Dementia is the name for a set of symptoms that can happen when brain cells are damaged. This prevents the cells from communicating normally with each other, which can affect thinking, emotions and behaviour.
Dementia symptoms include:
- Memory loss
- Problems with language and communication
- Trouble concentrating
- Difficult with reasoning, judgment or problem-solving
- Changes in behaviour, mood or motivation
- Problems with visual perception
- These symptoms of mental decline are progressive, meaning that they gradually get worse. They can become severe enough to affect a person’s daily life and everyday activities. Over time, the individual requires more and more assistance, and eventually may need constant care and supervision.
Effective communication skills
Verbally Communicating with Your Client
An essential aspect of caregiving is having the ability to communicate effectively with your client. With effective communication skills, you can provide your client with maximum support, creating a stronger bond within your relationship, as well as helping them live easier and more enjoyably. By using these communication techniques, you can learn how to effectively communicate with your client.
Speaking
- Talking to your client is only one aspect of communication. To communicate effectively through speaking, you should…
- Establish eye contact
- Use their name while speaking to them
- Ask simple yes-or-no questions instead of open ended questions to avoid confusion
- Never yell, instead focus on speaking concisely
Communicating with the Provincial Homecare office staff and your co-workers is very important as well. It is critical to maintain professionalism and to communicate in a respectful manner. Remember, the goal is to ensure high quality services that ensure the safety and well-being of our clients. We ALL share this goal!
Household Management & Meal Preparation
Under Household Management, you may be expected to;
- Grocery shopping- ask for a list of items and be mindful of the costs.
You may be asked to run other errands as well.
- Meal preparation- prepare and cook nutritious meals and snacks.
Encourage healthy eating!
- Light housework- dishes, washrooms, make beds, dust, sweep floors, put away dishes following meals
- Laundry– confirm with the client the amount of detergent to use and the temperature of the water to use.
Before initiating any of the above tasks, always speak with the client and/or the caregiver to determine their preferences.
And always start each shift by asking your client “what can I assist you with today?”
Employee Orientation – Eastern Employees
Table of Contents
- Welcome to Provincial Homecare
- Provincial Homecare Policies
- Home Support Worker Policies
- Home Support Worker Task Guidelines
- Client Identification
- Employee Code of Conduct
- Covenant of Care
- Non-Competition Agreement
- Oath of Confidentiality
- Child/Youth/Vulnerable Adult Protection Policy
- Transportation Policy
- Credit/Debit Card Policy
- WHSCC Policy
- Workplace Violence Policy
- Working Alone Policy
- Training Topics
- Infection Control- Handwashing Procedures & Universal Precautions
- Principles of Personal Care
- Household Management & Meal Preparation
- Medication Management
- Dementia Care
- Effective Communication Skills
- Payroll & Time Reporting
- Provincial Homecare Web-Site
- Sources List
Infection Prevention & Control
Policy:
The purpose of this policy is to prevent or minimize the risk of infection in relation to the care and support we provide to our clients receiving services in their homes, our employees working in our client’s homes, and other persons at risk of infection during our care.
Procedures:
Identified Infection Risks:
- Transmission of contaminants via employee hands is an identified infection risk. Provincial Homecare has implemented a proper Hand Washing Technique that is reviewed by all staff.
- Potential for spread of disease through blood and/or other bodily fluids. Provincial Home will ensure that all NEW and Current staff have reviewed and understand the Universal Precautions Policy.